Services

Launch Your Rental

GETTING YOUR HOME READY

Boost occupancy rates and make the most of your investment property

It’s all about your ROI and we are constantly looking for ways to provide our clients with the most visually appealing spaces possible to generate the highest return, for the least amount of capital spent. It also means getting you and your home ready for the bigger picture: licensed, permitted, and safety insured practices in place to be guest ready.  We come to know every detail of your home inside and out, from bed sizes and wifi passwords, to ensuring kitchens are appropriately stocked and supplies are on site. It’s a LOT of work, but for us, this is where we shine.

  • Home inspection for necessary upfront furnishings, equipment and ancillaries needed

  • Stage your home with form, function & comfort in mind to create a space that truly provides your guests with an experience, not just a place to sleep

  • Listing description & copy-writing

  • High-resolution photography

  • Search rank optimized listings on all top booking sites with already credited Premier and Super Host status performance

  • Detailed and styled home-guide, curated for your space and with your guests home-stay experience in mind

IMPRESS YOUR GUESTS

Rest easy knowing your property and guests are getting the attention they need

We have tenured and reliable staff that can go to and from the home, meet with guests (as needed), oversee cleanings and generally be your eyes and ears to the home. Visits to the property in between reservations means that you can be hands off and rely on us to tending to your home on an ongoing basis. It also means that damages and anything missing are usually accounted for and professionally attended to if/when discovered.

  • Proactive and responsive communication with each guest, pre through post stay, near 24/7

  • Consistent, professional cleaning with best practices, health and safety in mind

  • Attentive concierge-style experiences means that guests can have access to things like in home grocery delivery, baby items while traveling, restaurant and entertainment recommendations and more.

 

CHERISH YOUR MOST VALUABLE ASSET…TIME!

Its all about the little things.

Partnering with Moxie means from the moment guests start their search, right through post-stay follow-up, we handle every aspect of the guest experience and maintenance of your home for those 5-star reviews! Near-around the clock response time for booking inquiries, guest support and maintenance as needed. This means that middle of the night reservation requests are not missed or lost to a competitor home. Unexpected issue? After-hours emergency? These are no longer your burdens to bear. We take care of tasking out the little things, following up on the larger projects and most of all, giving you your TIME back, on your investment.

  • Dynamic Pricing Software

  • Owners dashboard to view all bookings in real time

  • Flexible Terms of Use for owners stays (reservations)

  • Reliable and tenured local staff and vendors

  • Dedicated personal support to every owner

Manage Your Rental

Guest Relations

  • Vet all bookings to meet the owner(s) expectations

  • Responsive communications with each reservation

  • Noise control and ordinance enforcement

  • 24/7 maintenance support

  • Concierge services

  • Write and respond to all guest reviews

Turnovers

  • Manage cleaning and maintenance schedules

  • Maintain household inventory of supplies and restocking of guest amenities

  • Reset smart-lock codes for each individual reservation

  • Conduct a damage inspection after each check-out; file damage claims; process claim payments.

Property Management

  • Dynamic pricing management to to keep your rental competitive in any economic climate. We monitor the local supply, demand and seasonality trends to create a custom strategy that maximizes your ROI, year-round.

  • Keep property owner(s) and listings up-to-date on San Diego STR ordinances and licensing requirements. *

  • Ongoing maintenance of furnishings, equipment and property needs (plumbing, electrical, etc)*

  • Staffing (cleaners, handymen, plumbers etc)*

  • Full account management and property visability on most booking platforms and marketing medias

  • Maintain high ratings on all booking platforms

  • Guaranteed to achieve Super Host status on booking platforms within the first year of listing (365 days).

* Costs associated with or fees in relation to the repair, labor, services or products needed to operate your property are not included in the property managers fee and are billable to the property owner